Your Board Continues Planning for the Future
Every year, your Board of Directors engages in long-range planning. Their goal is a multi-year vision to ensure we are focused on continued success and adding value for you.
The Board’s strategic plan calls for investing in the products and services you want and need. In the near term we are targeting investments in technology to not only improve service, but help us be more efficient and increase security. The plan also focuses on growing member relationships, especially those that benefit the entire Credit Union membership, and on continuing to train credit union staff to be proactive in asking how we can help and sharing information about services that would be beneficial to you.
What does all this mean for 2012? First, we’re in the final stages of setting up mobile banking service. Whether you have a phone that can text or a “smart” phone, you’ll be able to check your balances and conduct a number of transactions 24/7, from wherever you are. We will roll out this convenient new way to manage your Oregon Community accounts during the first quarter.
We’re also planning major upgrades to our Internet Banking platform and to our online bill pay service. We know over half of you manage your Oregon Community accounts electronically. Your PC, iPad and telephone are the new virtual branch and we want to optimize these services for you. We are working to streamline the experience and make the look and feel of online banking simpler and even more intuitive. Features such as personal financial management tools will also be available.
Finally, we plan to begin offering an Oregon Community Credit Union credit card by mid-year 2012. Over the last two years, major credit card issuers have taken drastic steps, such as cancelling cards, raising rates or reducing credit limits to manage through rough economic times. Some of those steps have impacted you. We think we can do better and we’re looking forward to providing an alternative.
The Board spends many hours each year discussing the future of your Credit Union. Their strategic plan is a constantly evolving and changing roadmap—as it should be. It reflects changing circumstances and emerging opportunities.
You can learn more about the Board’s goals for Oregon Community Credit Union by attending our annual meeting March 13, 6:00 p.m., at Oregon Community Credit Union Corporate Offices, 2880 Chad Drive, Eugene.
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